Frequently Asked Questions
When will my package be shipped?
Orders are processed within 24-48 hours. Once your order has shipped, you will receive a confirmation email with tracking information.
How long does delivery take?
Netherlands and Belgium : 1–3 working days
Europe: 3–7 business days
International: 7–14 business days (depending on customs)
Can I track my order?
Absolutely. As soon as your order has been shipped, you will receive a Track & Trace link via email, allowing you to follow every step of the shipping process.
Order & Payment
What payment methods are accepted?
We accept iDEAL, credit cards, PayPal, Apple Pay and other common payment methods.
Can I change or cancel my order?
If your order hasn't shipped yet, please contact our support team immediately at support@modernfittech.com . Once your order has shipped, we can no longer make any changes.
Is my payment safe?
Yes. All payments are SSL-encrypted and processed by trusted providers to ensure maximum security.
Returns & Refunds
Can I return a product?
Yes. You can return unused items within 14 days of receiving your order, no questions asked.
What are the return conditions?
Products must be in their original packaging, unused and contain all accessories.
For hygienic reasons, used wearables can be rejected if necessary
How do I start a return?
Email support@modernfittech.com with your order number and the reason for your return. We'll guide you through the quick process.
When will I receive my refund?
Refunds will be processed within 5-14 business days after we receive your returned product.
